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Systemservice 36plus

Systemservice 36plus Service Package
With the purchase of a new press, Heidelberg customers receive a service package that far exceeds the industry standard. 36 months added value of repair services and repair parts, web-based remote service and 24/7 expert access to protect your new investment.

Full service protection included
From file transfer to finishing, in order to make a profit you need to provide your clients with quality products while operating at maximum productivity. Now Heidelberg announces a significant new program to help you achieve these goals. Systemservice 36plus is included for all new press purchases *. Get more security and profitability with Heidelberg!

Systemservice 36plus consists of:
  • Full coverage of all needed repairs, including travel costs
  • All repair service parts in connection with service repair work with Heidelberg service technicians
  • All software updates for the duration of the program
  • eCall - an intelligent notification system providing a quick and qualified callback
  • Technical support through our expert team staffed with our best service professionals
  • Direct Priority Access - quick answers when you need them
  • Web-based Remote Service - for fast problem resolution
  • 5,500 hours per year additional availability through the Global Expert Network 24/7
Customer benefits
  • 36 months peace of mind
  • 36 months perfectly serviced and maintained equipment
  • Full protection for your investment
  • Increased effective machine usage
  • Higher production security through higher availability
  • Reduction in unplanned downtime
  • Sustained high quality through optimum machine settings
  • Fixed costs for 36 months
  • Low administrative efforts
  • No additional costs, but additional profit
  • Higher resale value

* Systemservice 36plus is not available for the Printmaster QM 46 or the Printmaster GTO 52.
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